Medical Administrative Specialist

Program Overview

Are you interested in working in healthcare administration? Would you like to learn more about preparing and maintaining medical records? This program will prepare you for endless career opportunities in office management in the medical field and beyond.

The Medical Administrative Specialist Program provides students with a broad foundation of office and customer service skills.  While the program focuses on medical office administration, preparing students for entry level positions as a Medical Receptionist, front office specialist, customer service representative, administrative assistant, scheduler, refund coordinator, the skill set students developed can easily transfer to other office and management settings of their choice. Students have the opportunity to earn Microsoft Office certifications in Word, Excel, PowerPoint, and Outlook to gain hands-on computer skills utilizing the current windows software available. Additionally, students learn the concepts of running a medical office and managing electronic records systems.  Students are trained in basic office tasks, daily office operations, managing multiple incoming phone lines at once, and how-to multitask like a pro. If you have outstanding communication skills, an attention to detail, along with a warm and professional personality, adding a medical administrative professional certification to your resume may take your career to the next level.  As a graduate of this program, you will have the confidence, experience and knowledge needed to be successful in the workforce.

What does a Medical Administrative Specialist do?

A Medical Administrative Specialist must have a sincere desire to help people and a willingness to learn the complexities of the industry.  A Medical Administrative Specialist fulfills many duties a receptionist or secretary would, serving a key role in a medical, educational, or clerical position performing proper maintenance of records, information processing, and fundamental office management tasks. As such, they will need to be familiar with customer service tasks, time management, and basic understanding of computer software. A Medical Administrative Specialist will become familiar with medical clinical operations, and also coordinate different functions in the industry of their choice.