Contact Us

Medical Administrative Specialist

Are you interested in working in healthcare administration? Would you like to learn more about preparing and maintaining medical records? This program will prepare you for endless career opportunities in office management in the medical field and beyond.

The length of this course is about 10 months, with an estimated total cost of $4,308.00

Medical Administrative Specialist Fee Sheet


The Medical Administrative Specialist Program provides students with a broad foundation of office and customer service skills.  While the program focuses on medical office administration, preparing students for entry level positions as a Medical Receptionist, front office specialist, customer service representative, administrative assistant, scheduler, refund coordinator, the skill set students developed can easily transfer to other office and management settings of their choice. Students have the opportunity to earn Microsoft Office certifications in Word, Excel, PowerPoint, and Outlook to gain hands-on computer skills utilizing the current windows software available. Additionally, students learn the concepts of running a medical office and managing electronic records systems.  Students are trained in basic office tasks, daily office operations, managing multiple incoming phone lines at once, and how-to multitask like a pro. If you have outstanding communication skills, an attention to detail, along with a warm and professional personality, adding a medical administrative professional certification to your resume may take your career to the next level.  As a graduate of this program, you will have the confidence, experience and knowledge needed to be successful in the workforce.

What does a Medical Administrative Specialist do?

A Medical Administrative Specialist must have a sincere desire to help people and a willingness to learn the complexities of the industry.  A Medical Administrative Specialist fulfills many duties a receptionist or secretary would, serving a key role in a medical, educational, or clerical position performing proper maintenance of records, information processing, and fundamental office management tasks. As such, they will need to be familiar with customer service tasks, time management, and basic understanding of computer software. A Medical Administrative Specialist will become familiar with medical clinical operations, and also coordinate different functions in the industry of their choice.

What you’ll learn:

  • Medical Office Procedures
  • Communication and Interpersonal Skills
  • Clerical/Medical Office Duties
  • Medical Terminology
  • Processing Medical Documents
  • Phone Etiquette
  • Electronic Health Record
  • Computer Skills
  • Microsoft Office
  • Word, Excel, PowerPoint, Outlook
  • Maintain patient records
  • Schedule patient appointments
  • Work with billing and insurance


Where do Medical Administrative Specialists work?

Our Graduates find employment opportunities with organizations such as:

  • Lee Health
  • Florida Cancer Specialists
  • Family Health Centers of Southwest Florida
  • Physician Primary Care
  • Millennium Physician Group
  • School District of Lee County
      • Additional Organizations
  • Dermatology
  • Physicians Offices
  • Veterinary
  • Neurology Groups
  • Urgent Care Centers/Outpatient Clinics
  • Government Positions
  • Optometology Offices
  • Clerical or front desk position in any office setting

Course and Credit Hours

1050 hours (approximately 10 months in length)

OCP Course Number Course Title Length
A OTA0040 Information Technology Assistant 150 hours
B OTA0041 Front Desk Specialist 300 hours
C OTA0631 Medical Office Technologist 300 hours
D OTA0651 Medical Administrative Specialist 300 hours


Frequently Asked Questions:

  • Is this course only for the medical field?
    • No, this course will prepare you for a front desk position in any place of business, you can work for construction, legal, educational, and any other professional business setting of your choice.
  • What will I learn?
    • You will learn patient relationship skills, medical terminology, basic front office duties, fundamental medical and administrative functions, how to read and handle records, and much more.
  • What will this course prepare me to do?
    • You will learn how to manage the front desk, the office and administrative side of the medical setting, which translates to all other fields of employment, and how to fulfil the duties of any place of business to their specific standards.
  • Do I need to be a “master” at operating a computer?
    • No, you just need to have a basic understanding of how a computer works, leave the rest up to us!




  • Prospective students must be 16 years of age or older,
  • Prospective students are required to attend an information session.
  • Additional program requirements for this program are listed below:
    1. Score at, or above, the 10th grade level in reading, math, and language on the CASAS exam.
    2. Use of a computer is required.

Accreditations, Licenses, Certifications

  • Certification is optional – Microsoft Office Specialist
  • Certified Medical Administrative Assistant (National Healthcare Association)


Buy Textbooks Online

Have questions? Contact us or call (239) 574-4440.

Quick Info


"It was nice being able to learn all the information I needed to be an LPN in just one year." Practical Nursing
Read More Testimonials »

Latest Videos